Frequently Asked Questions (FAQ)

Question	Answer
How many locations can I use my membership at?	Memberships are valid at all participating locations within our network. Each location applies benefits based on its own policy.
If I purchase at one location, can I use it at others?	Yes. Memberships purchased at any participating location can be used at other partner locations, subject to each location’s policy.
How many times can I use my membership per month?	Each membership may be used up to 2 times per month across the entire network.
Do unused benefits roll over to the next month?	No. Membership benefits do not carry over if unused.
Can I use my membership immediately after signing up?	No. Membership benefits do not activate immediately upon first registration and begin in the next billing cycle.
Why isn’t the membership active right away?	The program is designed for long-term, regular customers, not one-time use. This helps maintain fair pricing and consistent benefits for all members.
Can I cancel my membership in the same month?	No. Memberships cannot be canceled during the active billing month. Cancellation requests take effect starting the following month.
Are refunds available?	No. All membership payments are non-refundable under any circumstances.
Can I share my membership with someone else?	No. Memberships are for individual use only and are non-transferable.
Do all locations offer the same benefits?	No. Each location has its own pricing, services, and membership policies. Members should confirm benefits before booking.
What happens if someone abuses the membership?	Any misuse, fraud, or policy violation may result in immediate termination without refund.
What are the main benefits of joining?	Membership offers long-term savings, multi-location flexibility, and exclusive perks when used according to policy.